A good customer relationship management (CRM) solution will give you quick, easy access to centralized customer and prospect information. Not just contact information, not just call history information, but the in-depth, up-to-date communications history you need to nurture your prospect relationships, close sales, inspire customer loyalty, and streamline all your customer-facing activities.

SageCRM for Sage Accpac ERP
SageCRM is an easy to use, fast to deploy, feature-rich CRM solution providing enterprise-wide access to vital customer information—anytime, anywhere. With SageCRM, you can better manage your business by integrating field sales, internal sales, customer care, and marketing information.

You can explore the following pages for more information about SageCRM. However, the best way to understand how this powerful CRM solution can benefit your specific organization is to attend a live product demo. For personalized, one-on-one advice, please call us at 800-945-8007, or send us an e-mail.

Read more about SageCRM (913 KB)

• Sales Automation
  Take complete control of your sales pipeline by empowering sales teams to effectively manage, forecast and report on all phases of the sales cycle.
• Marketing Automation
  Track the ROI of your marketing programs by automating, tracking and analyzing every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs.
• Customer Care
  Make the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves.

Access and Synchronization Options

• Microsoft Outlook Integration
  Why ever leave Outlook? SageCRM for Sage Accpac ERP runs within the framework of your Microsoft Outlook and has complete, two-way synchronization with Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration.
• Wireless PDA Access
  The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits.
• Offline Synchronization
  A comprehensive CRM solution enables organizations to guarantee their sales and customer care professionals have access to critical data - regardless of whether or not they have an internet connection.
• Advanced Features
  SageCRM has sophisticated Automated Process Workflow and Customization capabilities as well as Computer Telephony Integration, Web Self Service and more.

Customer Success
“With all information readily available at their fingertips, sales representatives can deliver unparalleled customer service and strengthen client relationships. In short, the Sage Accpac Extended Enterprise Suite deliver the business management capabilities we need to stay competitive.”
                     –Jean-Marc Pigeon, president, Inortech, Inc.