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Accenture Business Services for Utilities
Accenture

Accenture Business Services for Utilities is the largest provider of outsourced Customer Care, Technology and Business Services to utilities in North America, operating 11 call centres, 24/7 across five time zones, producing 50 million bills and conducting 30 million meter readings annually.

Solutions Provided
  • Conversion of opening data and budget information from PeopleSoft.
  • Designed in excess of 300 complex Financial Reports
  • Created automatic report distribution program
  • Designed a number of interfaces into ACCPAC from many sources including PeopleSoft
  • Web Deployment for operation over Intranet
  • Interface to allow automatic EFT payments and employee expense claim refunds, including auto generation of individual emails with attached Remittance Advice PDF document

» www.absu.accenture.com
 
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